Abuse

Childhelp USA National Child Abuse Hotline
1-800-4-A-CHILD (422-4453)
Hours: 24/7
www.childhelpusa.org

Loveisrespect, National Teen Dating Abuse Helpline
1-866-331-9474
Hours: 24/7
www.loveisrespect.org

National Domestic Violence Hotline
1-800-799-SAFE (7233)
Hours: 24/7
www.ndvh.org

National Center for Missing & Exploited Children
1-800-843-5678
Hours: 24/7
www.missingkids.com

Rape, Abuse, and Incest National Network
1-800-656-HOPE (4673)
Hours: 24/7
www.rainn.org

NYS Mandated Reporter Hotline
1-800-635-1522
Hours: 24/7
www.ocfs.state.ny.us/main/cps

NYS Child Abuse Hotline
1-800-342-3720
Hours: 24/7
www.ocfs.state.ny.us/main/cps

NYS Victims of Violence Program
1-315-366-5000
Hours: 24/7
www.victimsofviolence.org/

Lewis County Opportunities Help Hotline
1-315-376-4357
Hours: 24/7
www.lewiscountyopportunities.org

Oswego County Opportunities DV Services Hotline
1-315-342-1600
Hours: 24/7
www.oco.org

Syracuse Vera House
1-315-468-3260
Hours: 24/7
www.verahouse.org/

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AIDS & HIV

National AIDSinfo Line
1-800-HIV-0440 (448-0440)
Hours: M – F, noon – 5 PM
www.aidsinfo.nih.gov

CDC National AIDS Hotline
1-800-CDC-INFO (232-4636)
Hours: 24/7
www.cdc.gov/hiv/default.html

Project Inform: National HIV/AIDS Treatment Hotline
1-800-822-7422
Hours: M – F, 7 AM – 1 PM
www.projectinform.org

New York State HIV/AIDS Information Hotline
1-800-541-2437
Hours: 24/7
www.health.ny.gov/diseases/aids/consumers/condoms/resources.htm

New York State HIV Counseling Hotline
1-800-872-2777
Hours: 24/7
www.health.ny.gov/diseases/aids/consumers/condoms/resources.htm

CNY ACR Health
1-888-475-2430
Hours: M – F, 8:30 AM – 4:30 PM
www.aidscommunityresources.com

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Alcohol & Drugs

Addiction Center
1-800-586-9670
Hours: 24/7
https://www.addictioncenter.com/

National Al-Anon/Alateen
1-888-425-2666
Hours: M – F, 8 AM – 6 PM
www.al-anon.alateen.org/index.php

National Alcohol and Substance Abuse Information Center
1-800-784-6776
Hours: 24/7
www.addictioncareoptions.com

National Institute on Alcohol Abuse & Alcoholism
1-800-662-HELP (4357)
Hours: 24/7
www.niaaa.nih.gov

National Council on Alcoholism and Drug Dependence Hopeline
1-800-622-2255
Hours: 24/7
www.ncadd.org

NYS OASAS HOPEline
1-877-8 HOPE NY (846-7369)
Hours: 24/7
www.oasas.ny.gov/index.cfm

NYS OASAS Substance Abuse Information & Referral Hot Line
1-800-522-5353
Hours: 24/7
www.oasas.ny.gov/index.cfm

CNY Narcotics Anonymous
1-315-472-5555
Hours: 24/7
www.honyana.org

CNY Crouse Neonatal Abstinence Syndrome (NAS) Hopeline
1-315-218-1965
Hours: 24/7
www.crouse.org/health/CIB/Neonatal%20Drug%20Withdrawal/

Syracuse Behavioral Healthcare Hotline
1-315-471-0568
Hours: 24/7
www.sbh.org/

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Bullying

Be BRAVE Against Bulling
1-212-709-3222
Text BRAVE to 43961
Hours: Mon-Fri 2:30pm-9:30pm
www.uft.org/our-rights/brave

CyberTipline
1-800-843-5678
Hours: 24/7
www.missingkids.com/cybertipline

National Center for Missing & Exploited Children
1-800-843-5678
Hours: 24/7
www.missingkids.org/cybertipline

STOMP Out Bullying
Youth 13-24
HelpChat Line
Hours: Sun, Wed, Sat 8pm-12am
Mon 6:30-10:30pm
Tues 3pm-10pm
Thurs 6pm-3am
Fri 5pm-10pm
www.stompoutbullying.org

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Crisis Counseling (any topic)

National Suicide Prevention Lifeline
1-800-784-2433 or 1-800-273-8255
Hours: 24/7
www.suicidepreventionlifeline.org

National Suicide Hopeline
1-800-442-HOPE (4673)
Hours: 24/7
www.hopeline.com

Contact Hotline
1-315-251-0600
Hours: 24/7
http://contactsyracuse.org

REACHOUT of Saint Lawrence County
1-315-265-2422
Hours: 24/7
www.reachouthotline.org

Crisis Response for Jefferson County
1-315-782-2327
Hours: 24/7
http://jeffcocrisis.com/

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Crisis Hotlines

Contact Hotline
315-251-0600

Lewis County Opportunities Crisis Hotline
315-376-4357

OCO Crisis Hotline
(Oswego County Opportunities)
315-342-1600

Reachout of St. Lawrence County
315-265-2422

Jefferson County Crisis Line
315-782-2327

National Suicide Prevention Lifeline
1-800-273-TALK (8255)

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Disaster

SAMHSA Disaster and Distress Hotline
1-800-985-5990
Hours: 24/7
www.disasterdistress.samhsa.gov

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Eating Disorders

National Association of Anorexia Nervosa and Eating Disorders
1-630-577-1330
Hours: M – F, 10 AM – 6 PM
www.anad.org

National Eating Disorders Association
1-800-931-2237
Hours: M – F, 9 AM – 5 PM
www.nationaleatingdisorders.org

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Food

USDA National Hunger Hotline
1-866-3-HUNGRY (for English) or 1-877-8-HAMBRE (for Spanish)
Hours: M – F, 9 AM – 8 PM (E.T.)
The New York City Coalition Against Hunger
Resource for individuals and families seeking information on how to obtain food.

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Gambling

National Council on Problem Gambling
1-800-522-4700
Hours: 24/7
www.ncpgambling.org

NYS OASAS HOPEline
1-877-8 HOPE NY (846-7369)
Hours: 24/7
www.oasas.ny.gov/index.cfm

SBH Gambling Treatment Program
1-315-471-0568
Hours: 24/7
www.sbh.org

CNY Gamblers Anonymous
1-315-458-0085
Hours: 24/7
www.gamblersanonymous.org

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Grief & Loss

National Tragedy Assistance Program for Survivors (TAPS)
1-800-959-TAPS (8277)
Hours: 24/7
www.taps.org

CNY Hope for Bereaved
1-315-475-4673
Hours: M – F, 8 AM – 4:30 PM
www.hopeforbereaved.com

National ASPCA Pet Loss Hotline
1-877-474-3310
Hours: M – F, 9 AM – 6 PM
www.aspca.org/pet-care/pet-loss

NYS Cornell Pet Loss Support Hotline
1-607-253-3932
Hours: T, W, Th, 6 PM – 9 PM
www.vet.cornell.edu/Org/PetLoss

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Homelessness & Runaways

National Runaway Switchboard
1-800-RUNAWAY (1-800-786-2929)
Hours: 24/7
www.1800runaway.org

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Human Trafficking

National Human Trafficking Resource Center
1-888-373-7888
Hours: 24/7
Languages: English, Spanish and 200 more languages
www.traffickingresourcecenter.org

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Legal Referral

New York State Bar Association Lawyer Referral Services
1-800-342-3661
Hours: M – F, 8:30 AM – 4:30 PM
www.nysba.org/lawyerreferral

Onondaga County Lawyer Referral Services
1-315-471-2690
Hours: M – F, 9 AM – Noon, 1 PM – 4 PM
www.onbar.org/find-a-lawyer

Oswego County Lawyer Referrals
1-315-532-6900
Hours: M – F, 8 AM – 4 PM
www.lasmny.org/Programs/Office%20Contact%20List.shtm

Jefferson & Lewis County Lawyer Referrals
1-315-955-6700
Hours: M – F, 8 AM – 4 PM
www.lasmny.org/Programs/Office%20Contact%20List.shtm

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LGBT Support

Gay & Lesbian National Hotline
1-888-THE-GLNH (1-888-843-4564)
Hours: 24/7
www.glbtnationalhelpcenter.org

LGBTQ
Trans Lifeline
(877) 565-8860

National Trevor HelpLine
1-866-488-7386
Hours: 24/7
www.thetrevorproject.org/

GLBT National Youth Talkline
1-800-246-PRIDE (7743)
Hours: M – F, 4 PM – Midnight, Sat, Noon – 5 PM
www.glnh.org/talkline

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Medical

Upstate Connect Information Line
1-315-464-4175
Hours: 24/7
www.upstate.edu/

Physicians and Healthcare Community Referral Service through Community General Hospital of Syracuse
1-315-492-5011
Hours: M – F, 9 AM – 5 PM
www.upstate.edu/community

Onondaga County Medical Society
1-315-424-8118
Hours: M – F, 8 AM - 4:30 PM
www.oncms.org

Physician Referral Service through Lewis County General Hospital
1-315-376-5201
M – F, 8:30 AM – 4:30 PM
www.lcgh.net/

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Mental Health

A Counselor's Guide to Mental Health and Wellness
Bradley University
https://onlinedegrees.bradley.edu/counseling/masters/a-counselors-guide-to-mental-health-and-wellness/

National Institute of Mental Health Information Center
1-866-615-6464
Hours: M – F, 8 AM – 8 PM
www.nimh.nih.gov/site-info/contact-nimh.shtml

National Alliance on Mental Illness (NAMI)
1-800-950-NAMI (6264)
Hours: M – F, 8 AM – 4:30 PM
www.nami.org/

Sirius Project
http://sirius-project.org
Recovery-focused site for people with past or present mental health problems.

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Poison Control

Upstate New York Poison Center
1-800-222-1222
Hours: 24/7, 365 days a year
For poison emergencies and questions about poisons
Covers 54 counties of NY, including this 211 service coverage area
www.upstatepoison.org

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Pregnancy & Parenting

American Pregnancy Helpline
1-866-942-6466
Hours: 24/7
www.thehelpline.org

Baby Safe Haven
1-888-510-BABY (2229)
Hours: 24/7
www.safehaven.tv/states

Birthright International
1-800-550-4900
Hours: 24/7
http://birthright.org/en/

Pregnancy Risk Network
800-724-2454
www.pregnancyrisknetwork.org

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School Violence

SPEAK UP
1-866-SPEAK-UP (773-2587)
Hours: 24/7
www.bradycampaign.org/our-work/changing-culture

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Self-Harm

The Cornell Research Program on Self-Injury and Recovery
Summarizes research on self injury and provides prevention & treatment information and resources.
http://www.selfinjury.bctr.cornell.edu/

HelpGuide.org
Sign and symptoms of self-harm; coping techniques.
https://www.helpguide.org/articles/anxiety/cutting-and-self-harm.htm

S.A.F.E. Alternatives
Information line, referrals and support
1-800-366-8288 (800-DONTCUT)
Hours: 24/7
https://selfinjury.com

Sirius Project, Self-Harm
http://sirius-project.org/2011/08/16/distractions-and-alternatives-to-self-harm/

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Seniors

NYS Office of Aging Helpline
1-800-342-9871
Hours: M – F, 8 AM – 4 PM
www.aging.ny.gov/NYSOFA/Programs/CaregiverSvcs/Helpline.cfm

Onondaga NY Connects
1-315-435-1400
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

St. Lawrence NY Connects
1-888-730-4730
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

Lewis NY Connects
1-315-376-5806
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

Jefferson NY Connects
1-315-785-5081
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

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Sexuality & Sexual Health

American Sexual Health Association
1-919-361-8488
Hours: M – F, 8 AM – 8 PM
www.ashastd.org

Planned Parenthood National Hotline
1-800-230-PLAN (7526)
Hours: 24/7
www.plannedparenthood.org/

CDC National STD Hotline
1-800-232-4636
Hours: 24/7
www.usa.gov/directory/federal/cdc-national-std-hotline.shtml

NYS Growing Up Healthy Hotline
1-800-522-5006
Hours: 24/7
www.health.ny.gov/community/pregnancy/health_care/prenatal/guh.htm

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Social Media Reporting for Concerning Messages

Facebook
Anonymously report someone who may be suicidal.
https://www.facebook.com/help/contact/?id=305410456169423

Help Someone Else
Suicide Prevention Lifeline
1-800-273-8255 (TALK)
https://suicidepreventionlifeline.org/help-someone-else/

Instagram
Report threats of suicide or self-injury.
https://help.instagram.com/388741744585878

Twitter
Report threats of suicide or any form of self-harm.
https://support.twitter.com/forms/suicide

YouTube
To report suicidal content, click on flag icon under a video and select "harmful dangerous acts" and then "suicide or self-injury."

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Suicide

National Suicide Prevention Lifeline
1-800-784-2433 or 1-800-273-8255
Hours: 24/7
www.suicidepreventionlifeline.org

National Suicide Hopeline
1-800-442-HOPE (4673)
Hours: 24/7
www.hopeline.com

Contact Hotline
1-315-251-0600
Hours: 24/7
http://contactsyracuse.org

REACHOUT of Saint Lawrence County
1-315-265-2422
Hours: 24/7
www.reachouthotline.org

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Veterans

National Veterans Crisis Line
1-800-273-8255 Press 1
Hours: 24/7
www.syracuse.va.gov/emergency/

National Veterans Helpline
1-800-507-4571
Hours: 24/7
www.syracuse.va.gov/emergency/

CNY Veteran Medical Information Line
1-888-838-7890
Hours: 24/7
www.syracuse.va.gov/emergency/

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Youth

Boys Town National Hotline
1-800-448-3000
Hours: 24/7
www.boystown.org/hotline

Thursday’s Child National Youth Advocacy Hotline
1-800-USA-KIDS (872-5437)
Hours: 24/7
www.thursdayschild.org

Syracuse Booth House
1-800-660-6999
Hours: 24/7
syracuseny.salvationarmy.org/SyracuseNY/YouthShelters

Onondaga County OnCare Information Line
1-315-435-2884
Hours: M – F, 8:30 AM – 4:30 PM
www.oncaresoc.org/

Crisis Chat is available 24/7 from Contact Community Services and the National Suicide Prevention Lifeline.

You can also call Contact’s 24-hour hotline at 1-315-251-0600.

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.